Contact, Terms and Returns

Contact

Helen Powell

Townsenddesigns

lower Pentre Gwydell

Coldbrook

Abergavenny

Np7 9TA

Office: 01873 857008

email:  info@fauxidermy.co.uk

 

Fauxidermy is a Townsenddesigns Product


 

Copyright & Privacy Policy

 

All aspects of this web site – design, text, graphics,are copyright townsenddesigns.co.uk and fauxidermy.co.uk its affiliates or content and technology providers.

No part of this web site may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission of the Website Owner.

Terms & Conditions

1. All purchases must be paid for prior to their removal from the vendors premises or the appointed shipping agents premises.

2. All goods are sold subject to the understanding that title does not pass to the purchaser until the goods have been paid for in full.

3. Responsibility for the safety and security of goods pass to the purchaser as soon as the goods are removed from the vendors premises, and the purchaser will indemnify the vendor against all liability howsoever arising after such removal.

4. While delivery can be arranged on behalf of purchaser to transport goods ordered from the vendors premises, the carrier does so as a contractor of the purchaser, not the vendor, whether the cost is invoiced by the vendor, or by the carrier. Any disputes concerning carriage are therefore to be conducted by the purchaser with the carrier, and the vendor accepts no liability arising out of the appointment of such contractor.

5. All goods are sold as seen at our premises. While we may supply photographs, measurements are approximate, catalogues and drawings of goods, these items are for identification and reference only, purchasers are advised to examine the goods as to their condition, dimensions and quality, before purchase, and the vendor gives no warranty or guarantee in respect thereof.

6. Any modifications to the above conditions must be noted and signed by the vendor on the invoice.

 

Returns Policy

We have a strict 14 day returns policy.

Your opportunity to return will expire within 14 days of receipt of the package; therefore, collection must take place within this period. The items must be returned in their original packaging. We strongly advise all customers to check their purchase thoroughly upon delivery before disposing of any original packaging.

For qualifying purchases, you may cancel an order with us by emailing us at info@fauxidermy.co.uk within 14 days of receipt. Please include the following information in your email:
1) Your order number
2) A date and time when the courier can pick-up your return
3) The pick-up address

The item must be returned to the Following address in the same condition as originally described, purchased and dispatched. The purchaser is to pay all delivery costs associated with the item.

Townsenddesigns

lower Pentre Gwydell

Coldbrook

Abergavenny

Np7 9TA

 

Parcels are returned at your own cost, and we advise you to obtain a certificate of postage from the Post Office as we are only responsible for your parcel once it has been received into our warehouse. Items lost in transit will not be treated as returned.

We will consider exchanging the item for a replacement or to make a refund, which will go onto the card, used when you made your purchase. We are not able to refund postage charges.

occasionally an item may be faulty. If you have identified the fault within 14 days of purchase, then you can return the item under our normal return procedure for exchange or refund. Please let us know about the fault so we can make sure other items are not affected.

 

3 Comments

Add yours →

  1. Could I have a price list please, very interested in purchasing one of these lovely pieces of art work.

    Like

  2. Hi Helen

    We bought a hare and roe deer from you at the Royal Berks Show last year whilst our house was a building site so they remained packed away in bubble wrap for quite some time. The glorious creatures have now come out of their bags and are on display in our new extensions. They look amazing! Keep up your brilliant work and hope to bump into you at the Newbury show again this year. Annalise & Rob

    Liked by 1 person

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